FAQs

SmartThings

• I created the device handler, but why isn't SmartThings recognizing my device correctly?

Mouser (DMMZ1)

• Can I turn on or off the Mouser via Z-Wave?
• Can I use the Mouser outside?
• Can the Mouser catch rats?
• How does the Mouser attract mice?
• How does the Mouser catch mice?
• Why does the Mouser need Z-Wave? I thought it's just a mousetrap...

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On/Off Plug (DMOF1)

• Can I dim my lamp using the On/Off Plug-In Switch?
• Can I monitor my energy usage with the On/Off Plug?
• Can I use the On/Off Plug to monitor appliances like my washing machine?
• Can I use the On/Off Plug-In Switch outside?
• How much current can the On/Off Plug-In Switch pass?
• Will the On/Off Plug-In Switch extend my Z-Wave range?

Leak Sensor (DMWS1)

• Can I control my Smart Valve using the Leak Sensor?
• Can I use the Leak Sensor in a Sump Pump?
• Can I use the Leak Sensor outside?
• How does the Leak Sensor actually work?
• Why should I buy a Leak Sensor?
• Will the Leak Sensor extend my Z-Wave range?

Water Main Shut-Off (DMWV1)

• Can Dome Water Main Shut-Off be Installed Outside?
• I Can't Connect My Water Main Shut-Off To my Hub
• My Water Main Shut-Off Doesn't Close/Open All The Way
• Will The Water Main Shut-Off Work On PVC or PEX Pipes?

Motion Detector (DMMS1)

• Can I use the Motion Detector outside?
• How does the Motion Detector actually detect motion??
• Will the Motion Detector extend my Z-Wave Range?

Door Sensor (DMW1)

• Can I use my Door/Window Sensor Outside?
• Can I use the Door/Window Sensor in a safe?
• How does the Door/Window sensor actually detect if a door is open?
• Why should I buy a Door/Window Sensor?
• Will the Door/Window Sensor extend my Z-Wave range?

Dome Siren (DMS01)

• Can I use the Siren outside?
• How loud is the Siren?
• Why is my Siren recognized as a light switch?
• Will the Siren extend my Z-Wave range?

Z-Wave

• How can I improve my Z-Wave network coverage?

General

• Dome Home Automation Return and Exchange Policy
• Where do I get the Dome App?
• Why did Dome make another Door/Window Sensor?